Get access to highly specialist automotive leadership and management training

APD’s Education and Training Academy brings the most up-to-date Operational Leadership and Management programmes for OEMs and motor vehicle dealerships across the UK and international markets.
Covering the full spectrum of motor vehicles — cars, motorcycles and vans — APD’s Education and Training Academy offers innovative programmes to support experienced dealer managers with the skills, strategies and tools needed to improve operational performance and drive profitability. Our mission is to help automotive organisations adapt to change, perform better and capitalise on the opportunities presented by industry shifts.

Each programme is developed and delivered by a team of highly experienced automotive experts passionate about helping dealership managers influence, motivate, and inspire their teams in readiness for future change.

Our in-depth understanding of the industry’s evolving challenges and ability to show how to best respond through practical and measurable action make our programmes a sound investment for any dealership seeking to:

remove inefficiencies

improve performance

increase customer satisfaction

better staff retention

Built on the premise that theory and practice should be interconnected.

our specialist training courses deliver a combination of industry best practices and workable action plans. This blended approach enables delegates to implement the taught methodology and achieve performance improvements through measurable results.

In addition, we have made our training programmes fully tailored to fit every client’s individual needs. This flexibility enables companies to create a personalised training programme to include one or more courses and determine the number of delegates per course. In addition, it lets them decide on how they want the courses delivered — from large regional seminars and smaller classroom-style workshops, to one-to-one coaching sessions — in a face-to-face, online or a hybrid of the two environments.

Whether you have one or more requirements, we will take you through a detailed consultation process and recommend you a simple programme with the necessary components to suit your business’s unique needs

Our suite of training courses covers the following disciplines:

Performance Improvement Courses

Leadership and management

A two-day course for dealer principals and department managers to enhance their leadership skills to increase their team’s and their own performance.

Delegate outcomes

Effective Sales Management

A two-day course for dealer sales managers on best practice techniques to optimise sales processes and management systems and lead and motivate salespeople to increase sales and profitability.

Delegate outcomes

Effective aftersales management

A two-day course for dealer aftersales, service or parts managers on how to best manage aftersales processes and systems to improve sales, profits and customer loyalty.

Delegate outcomes

Financial management and driving profitability for dealer accountants

A one-day course for dealer accountants and financial controllers on how to apply best practices in budgeting, reporting and the use of comparative tools such as OEM composite reports. They will go away with the financial knowledge they need to assist department managers in identifying areas for improvement and opportunities for growth.

Delegate outcomes

Financial management and driving profitability for dealer principals

A two-day course for dealer principals and directors on interpreting and analysing critical financial statements and how they can utilise the financial data to drive greater performance and stability in the business.

Delegate outcomes

Financial management and driving profitability for dealer aftersales managers

A one-day course for dealer aftersales, service or parts managers on how to interpret and analyse critical financial statements and utilise the financial data to increase sales and drive greater levels of performance and stability in their department.

Delegate outcomes

Financial management and driving profitability for dealer principals

A one-day course for dealer sales managers on interpreting and analysing critical financial statements and how they can utilise the financial data to increase sales and drive greater levels of performance and stability in their department.

Delegate outcomes

APD Software and Data Interpretation Courses

A suite of courses to cover in detail APD budgeting and reporting software solutions to enable you to input, extract and analyse data effectively to maximise profitability. These courses focus on:

How to use APD’s solutions effectively.

How to interpret critical data, including other third-party composite or budgeting and reporting solutions.

How to employ APD products to improve processes.

Course Catalogue

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iCIS Introduction

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iCIS Advanced Composite and Interpretation

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ProfitPlanner+ Introduction and User Training

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iCIS Interrogator User Training

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Executive Insight Introduction and User Training

To learn more about how APD Education and Training Academy can help your organisation drive increased performance and profitability, call 01793 832660 or email training@apd-bm.com.