Privacy & Cookies

Who we are

This site is operated by apd group ltd, a company incorporated in England, the registered office of which is Hardwick House, Prospect Place, Old Town, Swindon, SN1 3LJ. For the purposes of the Data Protection Act 1998 ("the Act"), the data controller is apd business management ltd and is registered on the Information Commissioners Office Register of Data Controllers under registration number ZA228275.

As a valued visitor to our websites, we are committed to maintaining your privacy and being clear & transparent on how we use cookies and any personal data you submit to us. This privacy statement sets out our policy in relation to how it uses any personal information collected from you through your use of this site.

Information Collection

If you complete a form on any of our websites or provide us with data through any of our web applications, you may be asked to provide certain information about yourself (such as your name, location, email address, phone number or business information).

By disclosing your personal information to us, you consent to the collection, storage and processing of your personal information in the manner set out in this privacy policy.

What we use your information for

We will use your personal information to provide any information or services you have requested from our portfolio of products, to contact you to respond to a support enquiry and to notify you of the publication of the products to which you subscribe to. We may also use and analyse the information that we collect to administer, support and improve our websites and services that we offer.

Sharing your information

We may only share your information with the manufacturer of your franchised business. Additionally only our authorised staff have access to your data for the purposes of providing the services for the products and services you have subscribed to. We do not share your data with any third parties or marketing agencies for any purpose.

Where we store your personal data

The data that we collect from you through our websites and web applications is stored on our own servers located in the UK. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. Unfortunately, the internet is not always secure therefore, although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted to our websites or other products and services via an internet or similar connection and any transmission will be at your own risk. By submitting your personal data, you agree to this transfer, storing or processing in this way.

Updating your information

If we hold any information about you which is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date. You can let us know by using the "Contact Us" page of our websites.

Your rights

If you would like to access the personal information that we hold about you, please write to us at the address below for a copy of our "Subject Access Request" form. In line with the accepted standard as laid out by the Information Commissioner, access requests incur a fee of £10 payable to "apd business management ltd" to cover administration and processing costs. Once we have received the completed form and fee, we will provide the information to you within 40 days.

Links to third party sites

Our site may, from time to time, contain links to and from external websites. We are not responsible for the content of any websites that are linked to its site. When entering a third party site, it is your responsibility to ensure that you read the privacy policy and legal terms & conditions that apply to that site.

What is a cookie?

Cookies are pieces of computer code which are stored on your computer and which allow us to recognise the fact that you have visited our website. These cookies are not functional i.e. cookies don't "do" anything on your device, they simply act as a "label".

Use of cookies

We use cookies to recognise website visitors and to store the way visitors use our websites. This allows us to analyse website activity, so we can optimise the user experience and make sure we offer the best content for visitors. We use cookies in order to give us information on the number of visitors to different parts of our websites and thus to monitor which areas are most useful.

For our web applications we use session cookies that are required in order for you to remain logged in to the website enabling your use of the site.

We use analytical cookies to understand visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. browser and operating system version), which helps to identify when our site isn't working as it should for particular technologies, how fast each page loads for users etc. This helps us to continuously improve our website. For this we use Google Analytics, to find out more about their privacy policy, click here

Turning Cookies Off

You can usually switch most cookies off by adjusting your browser settings to stop it from accepting cookies. Most web browsers allow you to do this via your browser's settings. However, this may mean that some of the features of this site (and other sites) will not work properly and may restrict your user experience.

Further information

For more general information on cookies visit

Changes to this policy

Our privacy policy may change at any time, you may wish to check it each time you visit our website.

Contact details

By Post:

apd group limited
Parsonage Road
United Kingdom
Tel: +44 (0)1793 832660