Privacy & Cookies

Who we are

This site is operated by apd group ltd (Co. no. 04855236), a company incorporated in England, the registered office of which is Hardwick House, Prospect Place, Old Town, Swindon, SN1 3LJ. References to apd group ltd include apd business management ltd (Co. no. 06005270). For the purposes of the Data Protection Act 1998 ("the Act"), the data controller is apd business management ltd (for personal data controlled by it) which is registered on the Information Commissioners Office Register of Data Controllers under registration number ZA228275.

As a valued visitor to our websites or a user of or subscriber to our services, we are committed to maintaining your privacy and being clear & transparent on how we use cookies and any personal data you submit to us. This privacy statement sets out our policy in relation to how we use any personal information collected from you through your use of this site.


Information Collection

If you complete a form on this website, you may be asked to provide certain information about yourself: "Personal Data" (such as your name, location, email address, phone number or business information).

By disclosing your Personal Data to us, you consent to the collection, storage and processing of your information in the manner set out in this privacy policy.


What we use your information for

We will use your Personal Data to provide any information or services you have requested from our portfolio of products, to contact you to respond to a support enquiry and to notify you of the publication of the products to which you subscribe. We may also use and analyse the information that we collect to administer, support and improve our websites and services that we offer and to notify you of any changes.

We may process your personal information for our legitimate business interests. The legitimate interests are the collection, analysis, benchmarking and behaviour of visitors to this site to enable us to improve our services to our customers.

You have the right to object to this processing and if you wish to do so, please contact our Technology Director (see below). However, if you object, we will not be able to provide our services or products.

When we process your personal information for our legitimate interests, we make sure that we consider and balance any potential impact on you (both positive and negative) and your rights under data protection laws. Our legitimate business interests do not automatically over-ride your interests.


Sharing your information

The information collection through this website is not shared with any third parties. Additionally only our authorised staff have access to your data for the purposes of processing the data, analysing the data and providing the services for the products and services you have subscribed to.

Transfers of Personal Data to countries outside the European Economic Area (EEA) will only be made where that country is the subject of an adequacy decision of the EU Commission or otherwise ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of Personal Data. By providing your Personal Data to us, you are consenting to such transfers.


Where we store your personal data

The data that we collect from you through our websites is stored on servers located in the UK. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. Unfortunately, the internet is not always secure therefore, although we will do our best to protect your Personal Data, we cannot guarantee the security of your data which is transmitted to our websites or other products and services via an internet or similar connection and any transmission will be at your own risk. By submitting your Personal Data, you agree to this transfer, storing or processing in this way.


Updating your information

If we hold any information about you which is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date. You can let us know by using the "Contact Us" page of our websites.


Your rights

If you would like to access the personal information that we hold about you, please write to us at the address below for a copy of our "Subject Access Request" form. In line with the accepted standard as laid out by the Information Commissioner, up until 25 May 2018, access requests incur a fee of £10 payable to "apd business management ltd" to cover administration and processing costs. Once we have received the completed form and fee and accept your request as valid, we will provide the information to you within 40 days. On or after 25 May 2018 for a standard request, this will be free and a period of 30 days will apply.

Personal Data will be kept for no longer than is necessary. This will not exceed the duration of our contract with the relevant Customer.

Depending on the legal basis for processing, you will have the following rights in relation to your personal information held by us, in addition to the right of access referred to above:

  • Correction right – the right to correct inaccurate or complete incomplete personal data held by us;
  • Erasure right – you can request erasure of your Personal Data held by us if it is no longer necessary for the purpose for which we collected it; you have withdrawn your consent (if applicable) or have objected to processing and we no other justification for processing the data; it was processed unlawfully or we are under a legal obligation to erase it. If one of these grounds exists and we have no grounds for retaining or processing your Personal Data, we will erase it without delay.
  • Restriction right – this will apply if you contest the accuracy of your Personal Data we hold, until we can verify its accuracy; if processing is unlawful; if you wish us to preserve it for a legal claim or if you object to processing based on our or a third party’s legitimate interests, until we decide which interests prevail. We will notify you before lifting a restriction.
  • Right to object – you can object to our processing of your Personal Data for statistical purposes, but this will affect the services we are able to provide and we will stop processing unless we can demonstrate a compelling legitimate ground.

Links to third party sites

Our site may, from time to time, contain links to and from external websites. We have no responsibility or liability for the content of any websites that are linked to this site. When entering a third party site, it is your responsibility to ensure that you read the privacy policy and legal terms & conditions that apply to that site.


What is a cookie?

Cookies are pieces of computer code which are stored on your computer and which allow us to recognise the fact that you have visited our website. These cookies are not functional i.e. cookies don't "do" anything on your device, they simply act as a "label".


Use of cookies

We use cookies to recognise website visitors and to store the way visitors use our websites. This allows us to analyse website activity, so we can optimise the user experience and make sure we offer the best content for visitors. We use cookies in order to give us information on the number of visitors to different parts of our websites and thus to monitor which areas are most useful.

For our web applications we use session cookies that are required in order for you to remain logged in to the website enabling your use of the site.

We use analytical cookies to understand visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. browser and operating system version), which helps to identify when our site isn't working as it should for particular technologies, how fast each page loads for users, what pages are being viewed, which of our reports are being downloaded etc. For this we use Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses cookies. To find out more about their privacy and cookie policy, click here


Turning Cookies Off

You can usually switch most cookies off by adjusting your browser settings to stop it from accepting cookies. Most web browsers allow you to do this via your browser's settings.

You can prevent Google from collecting and processing the data (including your IP address) as well as the processing of this data by Google, by downloading the browser plug-in available here.

However, this may mean that some of the features of this site (and other sites) will not work properly and may restrict your user experience.


Changes to this policy

Our privacy policy may change at any time and the revised version will be posted on this page. You may wish to check the current version of our policy each time you visit our website.


Contact details

You can contact our Technology Director, who is responsible for data protection and privacy issues, with any questions or queries.

By Post:

Technology Director
apd group limited
Parsonage Road
Swindon
Wiltshire
SN3 4RN
United Kingdom
 
Tel: +44 (0)1793 832660
Email: dataprotection@apd-bm.com